Privacy Statement


When you register with Truck and Bus Parts Online we require an email address and contact information. This is required for communications regarding your order or other requests, weekly specials and other information which you have requested from us.

All personal information is protected by local and national data protection and privacy laws. By disclosing your personal information and using Truck and Bus Parts Online's Web Systems, you consent to the collection, storage, disclosure, processing, use and transfer of your personal information where necessary and if required by Truck and Bus Parts Online, our data processors, our payment processors, financial institutions or fraud-risk management authorities.

We will also use the information you provide for the following purposes:
1. To send updates regarding the status of your orders
2. To send you newsletters and details of offers and promotions which you have requested
3. To improve the content, design and layout of our website and to facilitate knowledge management
4. To understand the interests and buying behaviour of our registered users
5. To contact you in case of difficulty arising from delivery (i.e. remote areas in the country)

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements. We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement. )


Security

Truck and Bus Parts Online uses Secured Servers to process your payments and firewalled servers and other security measures to ensure the safety of your personal information.

Our website creates a single cookie on your machine containing session and state information. The information within this cookie does not include any financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of the features of the website will be impaired or unavailable.

Your password stored in our database is encrypted with a one-way hash and cannot be decrypted to ensure highest levels of security.


Deletion of your Personal Data
We are unable to delete your Truck and Bus Parts Online account information containing your personal information for a period of 7 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with Truck and Bus Parts Online via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting and accounting purposes. Please note however, that at any point in time you may opt in or out of marketing communications by contacting us by e-mail or phone. Truck and Bus Parts Online reserves the right to alter or amend its data protection and privacy statement from time to time in its sole discretion.